return policy
We are always excited to see our products helping you to accomplish your business goals. However if you think you need to get a refund, please, read the section below.
Overview
Lambence does not issue refunds for digital products once the order is confirmed and product is sent due to the lasting nature of the sale. Lambence provides non-tangible, irrevocable goods, so there is no way to close access to the files that you’ve already received.
For our Roadmap Websites subscription, we do offer a 3 Business Days refund from the time of purchase due to any reason. This amount of time gives you the opportunity to get acquainted with our system.
The Consumer Rights Act gives you rights to claim against the seller if your digital download is faulty. As a seller, we can issue a refund if there is a technical problem or if there was a misrepresentation in the product description. In those cases the refund period is 30 days from the moment of the purchase.
We consider a technical problem to be one of the following:
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Non-delivery of the product
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Major defects within the product
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Product not-as-described
As a customer you are responsible for understanding this upon purchasing any item at our site. There is no obligation to provide a refund or credit if you change your mind on a product, or bought an item by mistake. However, we understand the amount of time and effort that goes into running a business, so if their are any concerns or disatifsfaction with your purchase, please let us know.
support@lambence.io
Lambence aims to provide excellent customer service to our fellow bright minds looking to change the world.